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INDEX WORK ABOUT SERVICES PROCESS CONTACT
UX/UI PRODUCT DESIGNER · WEB APPS · SAAS · MOBILE

IGORSAPONJA.

PRODUCT DESIGN ✦ UX STRATEGY ✦ DESIGN SYSTEMS

I design clear, functional, and scalable digital products by connecting user needs, business goals, and technical realities. My work covers web applications, SaaS platforms, mobile products, dashboards, and design systems.

DOWNLOAD CV
WEB UX/UI SAAS 300 330 000 030 060

SELECTED PRODUCT WORK

PRODUCT DESIGN CASE STUDIES ACROSS WEB, SAAS, MOBILE AND COMPLEX WORKFLOWS

CASE-01 NDA
Enterprise CRM platform dashboard
B2B CRM · ENTERPRISE SAAS

ENTERPRISE CRM PLATFORM

A connected CRM product covering client management, campaigns, documents and complex operational workflows.

CASE-02 PUBLIC
Effortless Living responsive website redesign
WEB UX/UI · RESPONSIVE WEBSITE

EFFORTLESS LIVING WEBSITE REDESIGN

A complete responsive redesign that transformed a limited website into a clearer and more complete digital experience.

CASE-03 NDA
FitTrackr health and fitness mobile dashboard
MOBILE UX/UI · HEALTH & FITNESS

FITTRACKR MOBILE APP

A mobile product connecting onboarding, workouts, meal planning, subscriptions and daily progress.

CASE-04 NDA
Client Operations Dashboard interface
B2B SAAS · OPERATIONS DASHBOARD

CLIENT OPERATIONS DASHBOARD

A dashboard product connecting account information, subscriptions, settings and recurring operational tasks.

FEATURED DESIGN WORK

SELECTED WORK SAMPLES ACROSS DESIGN CATEGORIES

CARD-001
PORTFOLIO / 001
BUSINESS CARD2024
Executive Business Cards
Premium business card design with embossed details and spot UV finish. Corporate identity aligned across digital and print.

PRODUCT DESIGN SERVICES

CAPABILITIES FOR DIGITAL PRODUCTS, PLATFORMS & EXPERIENCES

SERVICE-01
PRODUCT DESIGN
End-to-end product thinking
  • Product discovery and definition
  • User flows and UX architecture
  • Wireframes and interface design
  • Interactive prototypes
  • Developer-ready handoff
SERVICE-02
WEB & SAAS UX/UI
Clear interfaces for complex products
  • Web apps and SaaS platforms
  • Dashboards and admin systems
  • Responsive website design
  • UX audits and redesigns
  • Conversion-focused improvements
SERVICE-03
MOBILE PRODUCT DESIGN
Focused experiences for iOS and Android
  • Mobile app UX and UI
  • Onboarding and activation flows
  • Feature and navigation design
  • Responsive interaction patterns
  • Clickable product prototypes
SERVICE-04
BRAND & VISUAL DESIGN
Clear visual systems for products and businesses
  • Logo and brand identity design
  • Visual direction and brand systems
  • Brochures, presentations and print
  • Marketing and campaign assets
  • Custom illustration

Every engagement is scoped around the product, users, business goals, and technical requirements.
Project structure and deliverables are agreed before work begins.

WHAT I BRING TO A PRODUCT TEAM

PRODUCT THINKING, OWNERSHIP & STRUCTURED COLLABORATION

VALUE-01
PRODUCT THINKING
Connecting user needs, business goals and technical realities to create purposeful product decisions.
VALUE-02
END-TO-END OWNERSHIP
Taking work from discovery and UX architecture through interface design, prototyping and developer handoff.
VALUE-03
CROSS-FUNCTIONAL COLLABORATION
Working closely with product managers, analysts, developers, QA and stakeholders throughout delivery.
VALUE-04
STRUCTURED EXECUTION
Clear decisions, organised documentation and scalable design foundations that support implementation.

HOW WE CAN WORK TOGETHER

ENGAGEMENT OPTIONS & COMMUNICATION PROTOCOLS

COM-01
PROJECT INQUIRY
Interested in working together on a design project
→ Response within 24 hours
COM-02
CONSULTATION
Schedule a call to discuss your design needs
→ Book a 30-minute discovery call
COM-03
SPEAKING & WORKSHOPS
Invite me to speak about systematic design thinking
→ Always happy for events and workshops
COM-04
GENERAL CONTACT
Questions, feedback, or just want to connect
→ Always happy to hear from you
HAVE A PRODUCT OR DESIGN CHALLENGE?
LET'S TURN IT INTO A CLEAR, WORKABLE PRODUCT

Tell me what you are building, improving, or trying to understand. I will help define the right design scope and a practical path forward.

PROC/01

PRODUCT DESIGN PROCESS

A FLEXIBLE END-TO-END APPROACH FOR DIGITAL PRODUCTS
01
Discovery & Research
UNDERSTAND
02
Strategy & Structure
DEFINE
03
UX & UI Design
DESIGN
04
Prototyping
SIMULATE
05
Validation & Iteration
REFINE
06
Handoff & Support
DELIVER
SCOPE
PROJECT-BASED
PHASES
6 STAGES
APPROACH
COLLABORATIVE
METHODOLOGY
HUMAN-CENTERED

PROCESS PHASES

CLICK ANY PHASE TO EXPAND — ADAPTED TO THE PRODUCT, TEAM AND SCOPE

01
Discovery & Research
Understanding users, goals and product context
SCOPE-BASED

I begin by clarifying the product challenge, business goals, user needs and technical context. The depth of research is adapted to the available evidence, project stage and scope.

Stakeholder Alignment
Clarify objectives, constraints, priorities and success criteria with the people responsible for the product.
User & Workflow Review
Examine user needs, current journeys, pain points and operational processes relevant to the design challenge.
Existing Product Analysis
Review available screens, analytics, feedback and documentation to identify friction and opportunities.
Market & Reference Review
Study relevant products and interaction patterns without copying competitor solutions.
POSSIBLE OUTPUTS
Discovery Notes Problem Definition User & Workflow Insights Design Priorities
02
Strategy & Product Structure
Defining flows, hierarchy and solution direction
SCOPE-BASED

Research and requirements are translated into a clear product structure. I define how information, features and user actions should connect before detailed visual design begins.

Information Architecture
Organise content, modules and navigation around user priorities and product logic.
User Flows
Map key journeys, decisions, dependencies and alternate states across the experience.
Wireframes
Explore page structure and interaction logic before visual detail increases the cost of change.
Solution Review
Review the proposed direction with product, business and technical stakeholders before moving forward.
POSSIBLE OUTPUTS
Information Architecture User Flows Wireframes Product Structure
03
UX & UI Design
Turning product structure into a clear interface
SCOPE-BASED

The approved structure is developed into a clear, consistent and responsive interface. Visual decisions support usability, hierarchy, brand direction and the technical requirements of the product.

Visual Direction
Define typography, colour, spacing and interface character appropriate for the product and its users.
High-Fidelity Interface Design
Create detailed screens for the agreed user flows, platforms and responsive breakpoints.
Reusable UI Patterns
Build consistent components, states and behaviours that can scale with the product.
Accessibility Considerations
Apply readable hierarchy, contrast, interaction clarity and accessible patterns throughout the design.
POSSIBLE OUTPUTS
High-Fidelity Screens Responsive Designs Reusable Components UI Guidance
04
Prototyping
Testing flows, states and interaction behaviour
SCOPE-BASED

Interactive prototypes make flows and behaviour easier to evaluate before development. The level of fidelity depends on what needs to be reviewed, validated or communicated.

Clickable Prototypes
Connect key screens and actions to simulate realistic product journeys.
Interaction Behaviour
Define important transitions, feedback and state changes where they improve clarity.
States & Edge Cases
Include relevant empty, loading, error, success and permission states.
Team Review
Review flows with product, business and technical stakeholders before further validation or implementation.
POSSIBLE OUTPUTS
Interactive Prototype Interaction Notes State Coverage Review Feedback
05
Validation & Iteration
Reviewing evidence and improving the solution
SCOPE-BASED

The design is reviewed against user needs, business goals and product requirements. Validation methods are selected according to the available users, evidence, timeline and level of risk.

Usability Review
Observe how users or stakeholders understand and complete important tasks within the proposed experience.
Heuristic Evaluation
Review usability, consistency, feedback and interaction clarity across key flows.
Feedback Analysis
Group findings by impact, frequency and implementation priority.
Iteration & Refinement
Improve flows, content, hierarchy and interface details based on the strongest available evidence.
POSSIBLE OUTPUTS
Review Findings Prioritised Issues Updated Designs Refined Prototype
06
Handoff & Product Support
Preparing the design for implementation
SCOPE-BASED

Approved designs are organised and documented so developers can understand the intended structure, states and behaviour. I remain available during implementation when clarification or design review is needed.

Design File Preparation
Organise approved screens, components, states and flows into a clear implementation-ready structure.
Interaction & Behaviour Notes
Document important responsive rules, states, transitions and edge cases.
Developer Collaboration
Answer implementation questions and clarify design intent as development progresses.
Design Review
Compare implemented work with the approved design and identify meaningful inconsistencies where review is included in scope.
POSSIBLE OUTPUTS
Organised Design Files Component Guidance Interaction Notes Design Review Feedback

DESIGN PRINCIPLES

STANDARDS THAT GUIDE THE WORK

1
USER & BUSINESS CONTEXT
Decisions are based on the strongest available understanding of users, product goals and operational needs.
2
ACCESSIBLE THINKING
Readability, contrast, hierarchy and interaction clarity are considered throughout the design process.
3
RESPONSIVE BY DESIGN
Layout and interaction behaviour are considered across relevant screen sizes from the start.
4
CONSISTENT PATTERNS
Reusable components and predictable behaviours help the product remain coherent as it grows.

COLLABORATION

HOW THE TEAM STAYS ALIGNED

1
CLEAR EXPECTATIONS
Scope, priorities, responsibilities and decision-makers are clarified before detailed work begins.
2
REGULAR REVIEWS
Progress and open questions are reviewed at intervals appropriate to the project and team.
3
DOCUMENTED DECISIONS
Important feedback, requirements and agreed changes are recorded to reduce ambiguity.
4
CROSS-FUNCTIONAL INPUT
Product, business, development and QA perspectives are included when they affect the solution.

DESIGN TOOLS

PRIMARY WORKING TOOLKIT

FIGMA
UX/UI Design · Components · Prototyping
MIRO
Workshops · Flows · Product Mapping
AI TOOLS
Research Support · Exploration · Workflow Efficiency
PROCREATE
Sketching · Concepts · Visual Exploration
AFFINITY DESIGNER
Vector Design · Layouts · Visual Assets
ADOBE ILLUSTRATOR
Vector Graphics · Icons · Visual Assets
HAVE A PRODUCT OR DESIGN CHALLENGE?
LET'S TURN THE PROCESS INTO REAL PRODUCT PROGRESS

Every project needs a clear direction, the right level of structure and a process that fits the team. Let’s define what matters and move the product forward.

Igor Saponja
AVAILABLE FOR SELECTED PROJECTS
ABOUT
PRODUCT DESIGN · UX/UI · DIGITAL EXPERIENCES

IGOR SAPONJA

UX/UI Product Designer · End-to-End Product Design

I design clear, functional and scalable digital products across web, SaaS and mobile. My work connects user needs, business goals and technical realities—from early product structure and user flows to polished interfaces, prototypes and developer handoff.

Before moving into design, I built a long career in aviation and operational planning. That background shaped how I approach complex systems: with structure, attention to detail, clear communication and respect for the people using them.

PERSONAL MARK
IS
Logo will be
added here
6,000+
DESIGN HOURS
50+
PROJECTS
4+ YEARS
PRODUCT DESIGN
WEB · SAAS · MOBILE
PRODUCT TYPES
EU · UK · US
MARKETS

DESIGN EXPERIENCE

CLICK ANY ROLE TO EXPAND — SELECTED PROFESSIONAL EXPERIENCE

01
Lead Product Designer @ Kiwistic
Jan 2023 – Present · Remote · Digital Products & Services
Lead · Co-founder
CURRENT
KEY RESPONSIBILITIES
  • Lead UX/UI and product design across web, SaaS, platform and mobile projects
  • Translate business requirements into product structure, user flows and interface solutions
  • Own projects from early discovery and wireframes through visual design, prototypes and handoff
  • Collaborate with product managers, developers, QA and client stakeholders throughout delivery
CORE AREAS
Product Design UX/UI Figma Prototyping Design Handoff
02
UI/UX Designer @ eCore Services
Oct 2021 – Mar 2025 · Remote · Digital Product Design
Product Design
3+ YEARS
KEY RESPONSIBILITIES
  • Designed responsive web applications, SaaS products, dashboards and mobile experiences
  • Developed user flows, wireframes, high-fidelity interfaces and clickable prototypes
  • Worked from initial product requirements and refined solutions through regular team reviews
  • Prepared organised design files and implementation guidance for development teams
CORE AREAS
Web Apps SaaS Dashboards Mobile Figma
03
UI Designer @ Crowdbotics
Jan 2022 – Jan 2024 · Contract · US Product Teams
UI Design
2 YEARS
KEY RESPONSIBILITIES
  • Created polished interfaces for client-facing web and mobile product projects
  • Translated product requirements and approved wireframes into consistent visual systems
  • Designed responsive screens, components and interface states for implementation
  • Worked within distributed product teams and structured review processes
CORE AREAS
UI Design Web Mobile Components Responsive Design
04
Freelance Graphic Designer @ Independent
Earlier Career · Remote · Brand & Visual Design
Freelance
VISUAL DESIGN
KEY RESPONSIBILITIES
  • Delivered visual design work for clients across different markets and business types
  • Created logos, brand identities, marketing materials, illustrations and digital assets
  • Managed client communication, feedback, revisions and final production delivery
  • Developed practical experience connecting design quality with real business needs
CORE AREAS
Brand Identity Graphic Design Illustration Adobe Client Work
PROFESSIONAL FOCUS
WHERE I CREATE THE MOST VALUE
End-to-End Product Design
From product structure and user flows to final UI and handoff
01
Complex Product Simplification
Making dense workflows, dashboards and systems easier to understand
02
Scalable Interface Systems
Reusable components, consistent patterns and responsive behaviour
03
Cross-Functional Delivery
Clear collaboration with product, development, QA and stakeholders
04
CAPABILITIES & TOOLKIT
TOOLS · METHODS · PRODUCT SKILLS
DESIGN TOOLS
Figma Miro Affinity Procreate Adobe Illustrator
PRODUCT DESIGN
Information Architecture User Flows Wireframing Prototyping Responsive UX/UI
SYSTEMS & DELIVERY
Design Systems Reusable Components Interaction States Design Handoff Design QA
COLLABORATION
Stakeholder Alignment Product Thinking Cross-functional Work Client Communication Structured Reviews
TECHNICAL AWARENESS
HTML / CSS Responsive Behaviour Accessibility Considerations Implementation Constraints
DESIGN PHILOSOPHY
HOW I APPROACH PRODUCT DESIGN

Good product design brings clarity to complex problems. I focus on understanding what users need, what the business is trying to achieve and what the team can realistically build. The strongest solution is not always the most visually elaborate one—it is the one that works clearly and consistently.

My earlier aviation and operational planning experience strengthened my attention to systems, dependencies and communication. I apply that discipline without turning every project into a rigid process.

PRINCIPLES THAT GUIDE MY WORK
  • Context before solutions — understand the problem, users and constraints first
  • Clarity over decoration — visual decisions should improve understanding and action
  • Systems over isolated screens — patterns should remain consistent as the product grows
  • Collaboration through delivery — design remains connected to product and implementation
SPECIALISATIONS
CORE AREAS OF DESIGN WORK
  • 01
    Web Applications & SaaS Products
  • 02
    Mobile Product Design
  • 03
    Dashboards & Complex Workflows
  • 04
    Responsive UI & Design Systems
  • 05
    Brand & Visual Design

INDUSTRY & PRODUCT CONTEXTS

SELECTED AREAS ACROSS CLIENT, CONTRACT AND IN-HOUSE WORK

Enterprise SaaS
CRM & Operations
Health & Fitness
E-Commerce
Real Estate & Property
Professional Services
Aviation Operations
Consumer Platforms
HAVE A PRODUCT OR DESIGN CHALLENGE?
LET'S CREATE A CLEARER PATH FORWARD

Share what you are building, improving or trying to understand. I can help define the right design scope and turn complexity into a clear, practical product direction.

SELECTED PRODUCT WORK

PRODUCT DESIGN CASE STUDIES ACROSS WEB, SAAS, MOBILE AND COMPLEX WORKFLOWS

CASE-01 NDA
Enterprise CRM platform dashboard
B2B CRM · ENTERPRISE SAAS

ENTERPRISE CRM PLATFORM

A connected CRM product covering client management, campaigns, documents and complex operational workflows.

1–3 MOS HIGH COMPLEXITY
CASE-02 PUBLIC
Effortless Living responsive website redesign
WEB UX/UI · RESPONSIVE WEBSITE

EFFORTLESS LIVING WEBSITE REDESIGN

A complete responsive redesign that transformed a limited website into a clearer and more complete digital experience.

1 MO MED COMPLEXITY
CASE-03 NDA
FitTrackr health and fitness mobile dashboard
MOBILE UX/UI · HEALTH & FITNESS

FITTRACKR MOBILE APP

A mobile product connecting onboarding, workouts, meal planning, subscriptions and daily progress.

3 MOS HIGH COMPLEXITY
CASE-04 NDA
Client Operations Dashboard interface
B2B SAAS · OPERATIONS DASHBOARD

CLIENT OPERATIONS DASHBOARD

A dashboard product connecting account information, subscriptions, settings and recurring operational tasks.

DURATION NDA HIGH COMPLEXITY

VISUAL & BRAND DESIGN

SELECTED IDENTITY, PRINT, ILLUSTRATION AND VISUAL COMMUNICATION WORK

VISUAL / 01
LOGO DESIGN
REAL PROJECT WILL BE ADDED
Final project image, title and details will be added from your real portfolio.
VISUAL / 02
BRAND IDENTITY
REAL PROJECT WILL BE ADDED
Identity systems, visual language and applied brand assets.
VISUAL / 03
BROCHURE & PRINT
REAL PROJECT WILL BE ADDED
Editorial layouts, brochures and structured print communication.
VISUAL / 04
BUSINESS CARDS
REAL PROJECT WILL BE ADDED
Professional identity applications and print-ready card systems.
VISUAL / 05
ILLUSTRATION
REAL PROJECT WILL BE ADDED
Custom visual concepts, digital illustrations and editorial artwork.
YOUR WORK
NEXT STEP
ADD YOUR REAL VISUAL PROJECTS
We will connect your real images, titles, categories and project details here.
HAVE A PRODUCT OR DESIGN CHALLENGE?
LET'S CREATE A CLEARER PATH FORWARD

Share what you are building, improving or trying to understand. I will help define the right design scope and a practical path forward.

PRODUCT DESIGN SERVICES

FLEXIBLE DESIGN SUPPORT FOR DIGITAL PRODUCTS, PLATFORMS AND BRANDS

SERVICE-01
PRODUCT DESIGN
End-to-end product thinking
  • Product discovery and definition
  • Information architecture and user flows
  • Wireframes and interface structure
  • High-fidelity UX/UI design
  • Clickable prototypes
  • Developer-ready handoff
BEST FOR
New products, feature definition, redesigns and complex digital workflows.
SERVICE-02
WEB & SAAS UX/UI
Clear systems for complex products
  • SaaS platforms and web applications
  • Dashboards and admin interfaces
  • Responsive website experiences
  • Complex workflows and product states
  • Reusable interface components
  • Responsive design documentation
BEST FOR
SaaS companies, platforms and teams simplifying complex web products.
SERVICE-03
MOBILE PRODUCT DESIGN
Focused experiences for iOS and Android
  • Mobile application UX and UI
  • Onboarding and activation flows
  • Navigation and feature design
  • Account, subscription and payment flows
  • Interaction states and edge cases
  • Clickable product prototypes
BEST FOR
Mobile products, new features and existing apps that need clearer UX.
SERVICE-04
BRAND & VISUAL DESIGN
Visual systems that support the product
  • Logo and visual identity design
  • Brand direction and design language
  • Marketing and campaign assets
  • Illustrations and visual concepts
  • Presentation and sales materials
  • Digital and print-ready delivery
BEST FOR
Products and businesses needing a clear, consistent visual identity.

Every engagement is shaped around the product, users, business goals and technical requirements.
Scope, deliverables and collaboration are agreed before work begins.

ENGAGEMENT MODELS

FLEXIBLE WAYS TO STRUCTURE THE WORK

ENG-01
FOCUSED PROJECT
SCOPE-BASED
A defined design challenge, feature, flow or visual system with a clear objective and agreed output.
MAY INCLUDE
  • Focused discovery
  • User flows or wireframes
  • High-fidelity UX/UI
  • Prototype or handoff
ENG-02
END-TO-END PRODUCT ENGAGEMENT
PROJECT-BASED
A broader engagement covering product structure, UX, UI, prototyping and implementation-ready delivery.
MAY INCLUDE
  • Discovery and definition
  • Information architecture
  • Responsive product design
  • Components and handoff
ENG-03
ONGOING DESIGN SUPPORT
FLEXIBLE COLLABORATION
Continued design support for evolving products, new features, interface improvements and design-system consistency.
MAY INCLUDE
  • Feature and flow design
  • UX/UI improvements
  • Component expansion
  • Design review and support

DESIGN PROCESS OVERVIEW

A FLEXIBLE APPROACH ADAPTED TO THE PRODUCT, TEAM AND SCOPE

P-01
UNDERSTAND
Clarify the product context, user needs, business goals and relevant constraints.
P-02
DEFINE
Structure priorities, information architecture, user flows and solution direction.
P-03
DESIGN & PROTOTYPE
Create clear interfaces, reusable patterns and prototypes for important flows.
P-04
REFINE & DELIVER
Review the solution, refine important details and prepare it for implementation.
NEED DESIGN SUPPORT FOR YOUR PRODUCT?
LET'S DEFINE THE RIGHT SCOPE TOGETHER

Share the product, challenge or opportunity you are working on. We can clarify the priorities, complexity and most useful way to collaborate.

CS/001
TechCorp Industries — CASE STUDY

Enterprise CRM Platform

Sole Product Designer · Enterprise SaaS · End-to-end UX/UI
PROJECT TYPE
MOBL UXD
DURATION
12 WKS
COMPLEXITY
HIGH
STATUS
COMPLETED
ROLE
SOLE PRODUCT DESIGNER
PROJECT BRIEF
THE BUSINESS CHALLENGE

The project focused on a complex enterprise CRM platform connecting client management, proposals, contracts, onboarding, campaigns, documents, reporting and internal operations within one product.

MY ROLE

I worked as the sole Product Designer within a cross-functional team that included a Project Manager, Business Analyst, Customer Success Manager, developers and QA. After receiving the initial PRD, I independently owned the UX structure, information architecture, user flows, wireframes, UI system, high-fidelity screens, prototypes, weekly client reviews and development handoff.

NDA NOTE

Client names, brand elements, internal business data, protected workflows and identifying details have been removed or anonymised.

OBJECTIVES
SUCCESS CRITERIA
  • Create a clear structure across connected CRM modules
  • Make dense business data easier to scan and manage
  • Standardise tables, forms, statuses and actions
  • Support proposals, contracts, onboarding and campaigns
  • Build reusable UI patterns for future product growth
  • Deliver client-approved designs ready for development
DESIGN PROCESS & METHODOLOGY
FROM INITIAL PRD TO CLIENT APPROVAL AND DEVELOPMENT HANDOFF
REQUIREMENTS ANALYSIS
PH-01
INITIAL PHASE
WHAT I DID

Reviewed the initial PRD and translated business requirements into product modules, workflows and open design questions.

WHY IT MATTERED

The CRM connected many business processes. A clear understanding of dependencies was necessary before designing individual screens.

KEY DECISION

Treat the platform as one connected system rather than a collection of isolated features.

DELIVERABLES
Requirement notes Module map Open questions
INFORMATION ARCHITECTURE & USER FLOWS
PH-02
EARLY PHASE
WHAT I DID

Defined navigation, module relationships and end-to-end flows across clients, proposals, contracts, onboarding and campaigns.

WHY IT MATTERED

Users needed to move between related records without losing context or repeatedly searching for the same information.

KEY DECISION

Use consistent overview-to-detail patterns throughout the product.

DELIVERABLES
Information architecture User flows Navigation logic
WIREFRAMES & INTERACTION LOGIC
PH-03
ITERATIVE
WHAT I DID

Created wireframes for dashboards, tables, record details, forms, documents and operational workflows.

WHY IT MATTERED

Low-fidelity structure allowed complex logic to be reviewed before visual detail increased the cost of change.

KEY DECISION

Prioritise scannability and predictable actions in data-heavy views.

DELIVERABLES
Wireframes Page structures Interaction logic
HIGH-FIDELITY UI & COMPONENT SYSTEM
PH-04
DESIGN PHASE
WHAT I DID

Designed the final interface and reusable patterns for tables, filters, statuses, forms, documents and actions.

WHY IT MATTERED

A shared component system reduced inconsistency and supported additional modules without redesigning the product.

KEY DECISION

Create repeatable system-level patterns instead of screen-specific solutions.

DELIVERABLES
High-fidelity UI Reusable components UI patterns
WEEKLY CLIENT REVIEWS & REVISIONS
PH-05
ONGOING
WHAT I DID

Presented progress weekly, clarified requirements and incorporated approved revisions across the platform.

WHY IT MATTERED

Regular feedback prevented late-stage surprises and kept product decisions aligned with client expectations.

KEY DECISION

Validate modules continuously rather than waiting for one final review.

DELIVERABLES
Review presentations Revision rounds Client approval
FINAL APPROVAL & DEVELOPMENT HANDOFF
PH-06
FINAL PHASE
WHAT I DID

Prepared approved screens, prototypes, component guidance and implementation details for the development team.

WHY IT MATTERED

Clear handoff reduced ambiguity and helped preserve design consistency during implementation.

KEY DECISION

Document reusable behaviour and states, not only static screens.

DELIVERABLES
Approved designs Interactive prototype Developer handoff
PROJECT OUTCOME
CONFIRMED DELIVERY OUTCOMES — NO UNVERIFIED PERFORMANCE METRICS
CLIENT APPROVED
Final product design approved
Reviewed through weekly client presentations and revision rounds
DEV READY
Complete development handoff
Approved screens, components, prototypes and interaction guidance
UNIFIED SYSTEM
Connected product structure
Shared navigation and patterns across complex CRM modules
REUSABLE UI
Scalable interface patterns
Repeatable tables, forms, statuses, documents and actions
INFORMATION ARCHITECTURE
A clear structure connecting client, proposal, contract, onboarding, campaign and document workflows.
PRODUCT CONSISTENCY
Shared interface logic reduced visual and behavioural differences between modules.
HANDOFF QUALITY
Final designs and reusable patterns were prepared for implementation by the development and QA teams.
DELIVERABLES
KEY PROJECT OUTPUTS
  • Requirements analysis and module mapping
  • Information architecture and user flows
  • Wireframes for core CRM workflows
  • High-fidelity interface design
  • Reusable components and UI patterns
  • Interactive prototypes
  • Weekly client review and revision rounds
  • Final developer handoff
DESIGN TOOLS
SOFTWARE & COLLABORATION
FIGMA UX/UI, components and prototypes
MIRO Flows, mapping and collaboration
JIRA Requirements and delivery tracking
SLACK Team communication and feedback
GOOGLE MEET Weekly client reviews
TEAM COMPOSITION
CROSS-FUNCTIONAL DELIVERY TEAM
Sole Product Designer
Project Manager
Business Analyst
Customer Success Manager
Development Team
QA Team
CHALLENGES & CONSTRAINTS
OBSTACLES ENCOUNTERED
1
Complex interconnected workflows
Client records, proposals, contracts, onboarding, campaigns and documents were connected, so changes in one area affected several other modules.
2
High information density
The platform needed to display large amounts of operational data while remaining readable, scannable and practical for daily professional use.
3
Requirements evolved during delivery
New details and edge cases appeared during weekly reviews, requiring the interface system to stay flexible without losing consistency.
4
Consistency across many modules
Tables, forms, statuses, actions and document workflows needed shared behaviour so the product felt like one connected system.
LESSONS LEARNED
KEY TAKEAWAYS
1
Structure before visual detail
Complex products become easier to design when module relationships, navigation and information hierarchy are resolved before high-fidelity UI.
2
Consistency reduces cognitive load
Shared patterns for tables, forms, statuses and actions helped users understand new modules without relearning the product.
3
Frequent reviews prevent late rework
Weekly client presentations surfaced missing details and edge cases early, while changes were still easier to absorb into the system.
4
Design systems support product growth
Reusable components and repeatable page structures made it possible to add new workflows without creating visual and behavioural fragmentation.
SELECTED PRODUCT SCREENS
ANONYMISED ENTERPRISE CRM INTERFACES
AGENCY DASHBOARD
01 / 03
Anonymised enterprise CRM agency dashboard
INTERESTED IN WORKING TOGETHER?
LET'S BUILD YOUR NEXT PRODUCT

Whether you need a Design Lead embedded in your team, a complete product redesign, or a design system built from scratch — let's talk.

FLIGHT LOG

NOTES ON DESIGN, AVIATION, AND THE SPACE BETWEEN

2025-03-12 / ENTRY 001
What Aviation Taught Me About UX Design
11 years in cockpits gave me a crash course in human factors, cognitive load, and why bad interfaces cost more than just user frustration.
UX THINKING
2025-02-28 / ENTRY 002
Reading Jeppesen Charts Like a Designer
Aviation charts pack extraordinary complexity into a single view without feeling cluttered. Here's what product designers can steal from 70 years of chart evolution.
INFORMATION DESIGN
2025-01-15 / ENTRY 003
Cockpit UI Principles for Every Dashboard
The cockpit is the world's most pressure-tested dashboard. Six principles that make it work — and how to apply them to your next product.
AVIATION × DESIGN

START A CONVERSATION

TELL ME ABOUT YOUR PRODUCT, TEAM OR DESIGN CHALLENGE

CONTACT DETAILS
WORK MODE
REMOTE
AVAILABILITY
PROJECTS
● SELECTED OPPORTUNITIES
COLLABORATION
Remote · EU · UK · US
RESPONSE
Within 24–48 hours
ENGAGEMENT
Project · Contract · Ongoing
PROJECT INQUIRY
INITIAL CONTACT
I review your message, product context and the type of support you need.
DISCOVERY CONVERSATION
When useful, we arrange a short call to clarify goals, priorities and constraints.
SCOPE & NEXT STEPS
We agree on the scope, collaboration model, timing and practical next steps.
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